Green Sparkling Services

4.2

ABN: 99727181280

Green Sparkling Services

4.2

ABN: 99727181280

Hi GUYS Peter here from Green sparkling service . our company supply range of service . - Commercial , office and House cleaning - Gutter cleaning - Specialized ON End of the lease cleaning. - Solar Panel , HI pressure cleaning - Gardening and Rubbish Removal - Inspection cleaning . We carry all necessary insurance and licence for job. business run by Family members so no third party cleaner. please contact me 0430183847 to discuss your job.

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About this Cleaner

Hi GUYS Peter here from Green sparkling service . our company supply range of service . - Commercial , office and House cleaning - Gutter cleaning - Specialized ON End of the lease cleaning. - Solar Panel , HI pressure cleaning - Gardening and Rubbish Removal - Inspection cleaning . We carry all necessary insurance and licence for job. business run by Family members so no third party cleaner. please contact me 0430183847 to discuss your job.

Reviews (12)

GR
Greg

came the morning I posted the job , came in on my budget , will def recommend and will use again

16 Sep 2020
AS
Ashika

Worst customer service , inexperienced and unreliable. Would not recommend. Hi , in response to your reply below: Hello, thank you for responding to my review. What you aren't still understanding is that though you did do the job which we appreciate but it was incomplete work and just what we had not expected a gutter clean to be. Yes you did clean the debris but you did not hose off the thick mud that had settled on the gutter. My husband had been trying to explain that to you the whole time,. He did not request you to apply pressure cleaning but was simply asking you that he would deem the job complete had you hosed (with a normal household hose) the dirt out as well. He also explained that he had cleaned the gutter himself previously and its not that difficult. Due to time constraint he wasn't able to do it himself. And besides customer satisfaction should be your utmost priority. We understand you need to pay your workers, what you should also understand is that we as customers also work hard for money. When you hire some one to do a job for you, you do not expect yourself to be climbing up the ladder only to finish the job yourself. And coming to the point of discounted pricing, you gave me that offer. You didn't tell me that with the discounted price, comes an incomplete job. Let me remind you that I had asked you to give me some time as I was waiting on other quotes. But you insisted in taking the job by lowering the price so please do not make it sound like you did a favour. I also did not ask you anything about cleaning the solar panels. You suggested that it needed a clean, Again I must emphasize I told you to leave that, I'll talk to my husband about it. Again you insisted on doing both the jobs at a agreed price by both parties. I did not ask you to lower your price at any part of our conversation . If you know a certain job requires an X amount of hours and cost, you make sure you communicate this with your customer clearly. And explain that with a lower price comes a lower grade work....and let the customer make the decision. No one would like to give bad reviews to any business , it's not a nice thing to do but the kind of response we got from you was appalling and no customer should go through this. If you had simply come back and completed the job as you had promised, I would have paid you the difference on the basis that you were honest and sincere. None the less, I hope you understand us better now Peter or Patel whatever your name is.

11 Sep 2020
Peter's reply

Hi Ashika Thank you for giving feedback. we tried to help you out for cleaning gutter and solar panel in price of 50 % discount . still your husband is not understand and he want done that price also high pressure cleaning on it which is not possible. your husband want it done free of charge that not possible. we have to pay our employees as well. Thanks

14 Sep 2020
MI
Michael

Very happy with service. It was prompt. I was kept fully informed and everything was clean and tidy at the finish. Michael. Erindale.

01 Sep 2020
Peter's reply

Thanks Michael. I feel proud to serve you.

14 Sep 2020
JU
Judy.Knubel

My daughters husband was sooo grateful and pleased with everything.

31 Jul 2020
Peter's reply

Hi Judy Thank you for choosing our service again. Always welcome to help you guys.

14 Sep 2020
SC
Scott

Good service, quick response, very affordable and very fast work

30 Jul 2020
Peter's reply

Thank uou Scott using our service once again.

14 Sep 2020