Really bad, and they know it. Their business model uses fine print to avoid accountability for terrible work and bad service.
They aren’t even a cleaning company, they are an outsourcing company with an offshore call centre. The cleaners they sent didn’t finish the job or the paid extras, and broke a blind.
When you try to call them back, Whizz call centre staff AND their NSW area manager all start with “as per our terms and conditions, we can’t do a recall until we receive an end of lease inspection and photos from the real estate agent within 5 days.”
They KNOW they’re terrible, and hide behind restrictive fine print to trick you. You’ll pay too dollar for a budget clean, they pocket the difference and do their best not to take responsibility.