Not the best experience at all. Scheduled in EOL cleaning and carpet steam clean just to have the cleaner not showing up on the day. A new cleaner was booked for the following day ehich meant we had to be back at the apartment to attend to them. also, the new cleaner couldn't do steam clean so we had to scramble to book a new carpet steamcleaner before the end of our lease. They promised to refund the steam clean payment but I had to chase it up for them to process the refund. Not recommended at all. The whole thing made the moving process even more stressful than it already was

they changed the booking three times and cancelled completely throwing out my plans with the move.

Really bad, and they know it. Their business model uses fine print to avoid accountability for terrible work and bad service. They aren’t even a cleaning company, they are an outsourcing company with an offshore call centre. The cleaners they sent didn’t finish the job or the paid extras, and broke a blind. When you try to call them back, Whizz call centre staff AND their NSW area manager all start with “as per our terms and conditions, we can’t do a recall until we receive an end of lease inspection and photos from the real estate agent within 5 days.” They KNOW they’re terrible, and hide behind restrictive fine print to trick you. You’ll pay too dollar for a budget clean, they pocket the difference and do their best not to take responsibility.

Booked and paid in full a week prior to my end of lease clean. Got a call the night before my booking date to let me know they didn’t have anyone to do the job. Super stressful after a difficult move. Wouldn’t recommend. Not reliable.

Didn’t clean the property at all. Trust the ratings. please don’t use them.